Step 01
Initial scoping call
We talk through the equipment, the existing control system if any, the timeline, and what the system needs to do. Most engagements get scoped in one or two calls.
Nationwide remote services
Remote Industrial Automation Services Anywhere in the United States
MAK Solutions provides remote PLC programming, HMI design, control system review, and project support for manufacturers across the United States. The remote model works the way you would expect: we deliver code, drawings, and design artifacts. Your in-house tech or contracted electrician handles the on-site install. For startup support and troubleshooting where remote-only is not enough, we ship a configured service modem that lets us connect directly to the panel over VPN, or we connect to your technician's laptop in real time during commissioning.
Based in: Northern Wisconsin Coverage: United States, all time zones Business hours: Central Time Communication: English, US-based, no offshore
How it works
The remote engagement cycle
Most remote projects move through the same five stages. Each stage is documented and handed off explicitly so you always know what is happening and what is coming next.
Step 02
Remote design and development
PLC code, HMI screens, electrical drawings, BOMs, and network architecture all happen at our shop in Wisconsin. We share artifacts as they are ready (version controlled where it makes sense) so your team can review along the way.
Step 03
On-site install (your team or your contractor)
When the project is ready to land in the field, your in-house electrician or contracted panel shop handles the physical install using the drawings we delivered. We are available by phone or video during install for clarifications.
Step 04
Startup and commissioning support
For live commissioning we connect to your panel hardware over VPN (your IT can provision access) or we ship a configured service modem that lets us connect directly to the PLC over a cellular link with no IT setup needed. We stay on the line during initial runs to troubleshoot in real time.
Step 05
Post-startup support and documentation
Everything we deliver gets a documentation package your maintenance team can pick up and use at 2am. After startup we are still reachable for follow-up questions during a defined support window included in the engagement.
Deliverables
What gets delivered remotely
The full engineering output of a typical controls project gets produced and shipped remotely. Customers get the same documentation and code quality they would from a local integrator's shop.
- PLC code (Studio 5000, RSLogix 500, Connected Components Workbench, TIA Portal, others)
- HMI and SCADA screens (FactoryTalk View, WinCC, Ignition, AVEVA, Wonderware)
- Electrical schematics and panel layout drawings (AutoCAD Electrical, EPLAN, SolidWorks Electrical)
- Bill of materials in your purchasing system's preferred format
- Network architecture diagrams and switch configuration
- Commissioning checklists and startup runbooks
- Documentation packages tuned for your maintenance team
- Code reviews and second-opinion engineering on existing systems
Services
What we cover remotely
Most of our service catalog adapts well to the remote engagement model. The exceptions are pure on-site troubleshooting and commissioning, which still require either travel or the service modem / VPN approach for live work.
SVC-01
PLC Programming & Controls
PLC development, troubleshooting, upgrades, sequencing, safety-related integration, and control system modernization for industrial equipment and production processes.
SVC-02HMI & SCADA Development
Operator screens, alarming, equipment status, production visibility, reporting interfaces, and supervisory systems designed around how operators and managers actually use them.
SVC-03Control Panel Design
Practical panel layouts, electrical design support, hardware selection, VFD integration, network architecture, and coordination with panel shops and installation teams.
SVC-04Industrial Data Collection
PLC-to-database logging, dashboards, production records, traceability, metrics, OEE foundations. Solutions tailored to the customer: PostgreSQL/TimescaleDB, Grafana, Node-RED, Ignition, custom middleware.
SVC-05Industrial Networking & OT
Ethernet/IP, Modbus TCP, VLAN planning, device addressing, switch configuration, remote access planning, and more reliable plant-floor connectivity.
SVC-06Troubleshooting & Commissioning
On-site support for equipment startup, downtime issues, process bottlenecks, instrumentation problems, drives, sensors, controls, and electromechanical systems.
Need design help without a local integrator nearby?
Talk to us about your remote project
Send a message describing the equipment, the timeline, and the constraints (especially anything about your in-house tech availability or your IT's stance on remote access). We will reply within one business day with a fit assessment.